Omni-channel, automated digital communication technology has the potential to improve health outcomes and lower costs across almost every sector of the long-term care industry. Skilled nursing homes, ...

Since the early twentieth century, competition policy has sought to create level playing fields within the physical marketplace. Recently, antitrust has become a hot button topic on the global stage, ...

Abercrombie & Fitch has struggled. Investments in supply chain agility and Omni-channel are a key part of their turnaround strategy. In the most recent quarter (second quarter), Abercrombie & Fitch Co ...

Opinions expressed by Entrepreneur contributors are their own. A Google report, The New Multi-screen World: Understanding Cross-Platform Consumer Behavior showed that 90 percent of consumers surveyed ...

As airlines and passengers find new ways to engage with each other, an omni-channel strategy will ensure a consistent level of service across all points of contact says Ursula Silling, founder of ...

For brands to succeed in today's rapidly evolving digital world they now need to give customers a participatory, seamless and personalized cross channel experience. This is largely due to the ...

"Where we will end up, it’s very hard to say, but we know it will improve." Does H&M really have more to say on omni-channel than just blind faith? The H&M Group’s world is much more complex today ...

More personalization, a revamped Ocado proposition and a ‘super app’ to come - M&S’s management team provide an insight into omni-channel retail ambitions. All of us have got to run faster up the down ...